Privacy Policy

Who we are

This policy applies to Brightside Family Dental and to this website. You can reach us at hello@yourdomain.com, by phone at (614) 555-0111, or by mail at 2875 N High St, Suite 200, Columbus, OH 43202.

Information we collect

We only collect what we need to respond to you and provide our services.

• Contact details you give us, such as your name, email address, phone number and address.
• Details about the service you are requesting, entered in quote, booking or contact forms.
• Technical data such as browser type, device and pages visited, collected through cookies you allow.
• Records of our communications with you, including calls, emails and messages.

How we use your information

We use personal information to:

• Respond to enquiries and prepare quotes or appointments.
• Deliver, schedule and follow up on the services you request.
• Send service reminders and, where you have agreed, occasional offers.
• Improve our website and meet our legal and regulatory obligations.

Sharing

We do not sell your personal information. We share it only with trusted providers who help us run our business, such as scheduling, payment and email platforms, and only under agreements that require them to protect it. We may disclose information where the law requires it.

Retention and security

We keep information only as long as we need it for the purposes above or as required by law. We use administrative, technical and physical safeguards appropriate to the sensitivity of the data.

Your choices and rights

Depending on where you live, you may have the right to access, correct, delete or restrict the use of your personal information, and to opt out of marketing at any time. Contact us using the details above and we will respond within 30 days.

Health information and HIPAA

As a dental practice, Brightside Family Dental is a covered entity under the Health Insurance Portability and Accountability Act (HIPAA). Protected health information, such as your dental records, x-rays, treatment plans and billing details, is handled according to our separate Notice of Privacy Practices, which you receive at your first visit and can request at any time.

Please do not send detailed health information through website contact forms or email. Our online booking form asks only for what we need to schedule you. Clinical details are collected through our secure patient portal or in person.

• You may request a copy of your dental records and x-rays.
• You may ask us to correct information in your records.
• You may request confidential communications, such as calls to a specific number.
• You may file a complaint with us or with the U.S. Department of Health and Human Services.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it last changed.